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Latest TB v.128 won't receive messages

  • 2 replies
  • 0 have this problem
  • Last reply by foxyjm

foxyjm
foxyjm
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Running W10 on PC, no problems on other programs, on TB for at least 10 yrs. For past week TB has taken up to 15 seconds to delete or send some messages (not all). I thought this might be 3,500 messages in Sent folder so deleted oldest half of these. No difference, then I noticed that TB has deleted all my sent messages since May this year. Now it won't put my sent messages into the sent folder, they just disappear, and TB still delays on deleting or sending. Have tried repair button on inbox and sentbox, no difference. My wife remains on 115.14.0 without problems (so far!) I have just seen that v.128 has self-installed, could this be the problem?

Running W10 on PC, no problems on other programs, on TB for at least 10 yrs. For past week TB has taken up to 15 seconds to delete or send some messages (not all). I thought this might be 3,500 messages in Sent folder so deleted oldest half of these. No difference, then I noticed that TB has deleted all my sent messages since May this year. Now it won't put my sent messages into the sent folder, they just disappear, and TB still delays on deleting or sending. Have tried repair button on inbox and sentbox, no difference. My wife remains on 115.14.0 without problems (so far!) I have just seen that v.128 has self-installed, could this be the problem?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Do you have an antivirus that scans outgoing mail?

Do you use IMAP or POP for your account?

Helpful?

foxyjm
foxyjm Question owner
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Thanks for swift reply, Matt. Windows Defender only, no other AV. I understand it does not scan outgoing mail by default but cannot confirm this via its control panel. My wife has identical software on PC, both have POP3 accounts with Fastmail. She has no bother with TB 115 on her machine, my TB 115 was acting oddly for a couple of weeks in that it showed new email when there wasn't any, then TB128 was auto-installed four days ago when it deleted all sent messages since May this year and now refuses to save sent messages at all. It does send and receive OK. I have a second rarely used account with BT via TB and this appears to be working normally. Maybe there is corruption on my Fastmail/TB interface?

Helpful?

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