This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ver. 128 blank screen

  • 2 replies
  • 0 have this problem
  • Last reply by bosak34

more options

Thunderbird updated last night to 128, and now all I get for messages is a blank screen. Changing the theme doesn't help. Messages are downloading correctly -- I just can't see them. Help!

Thunderbird updated last night to 128, and now all I get for messages is a blank screen. Changing the theme doesn't help. Messages are downloading correctly -- I just can't see them. Help!

All Replies (2)

more options

What are your server names listed in Help > Troubleshooting Information?

Helpful?

more options

Thanks for the response! Since I was using exactly the same setup as I had the day before, I don't think the problem was in my settings.

I appreciate the reply, but I've rolled back to 115 using an old copy of my profile. It works, and that's good enough, so you can consider this one closed. My mistake was leaving auto update enabled. I won't do that again!

I'll check back in a year and see whether this bug has been fixed.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.