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Primary password cancel

  • 1 reply
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  • Last reply by david

wepeck
wepeck
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I have two email accounts in thunderbird on windows 11. I want to remove and revert to saved passwords for my inbound and outbound servers. However when I either click on primary password a pop up says enter you current password which is not accepted. If I go to change primary password and enter current password and leave new password bland I get messsge saying currrnt password not correct. Meanwhile I am not getting any new messsges but open messages still appear in both accounts. Can you help me to revert to using saved PW’s?

I have two email accounts in thunderbird on windows 11. I want to remove and revert to saved passwords for my inbound and outbound servers. However when I either click on primary password a pop up says enter you current password which is not accepted. If I go to change primary password and enter current password and leave new password bland I get messsge saying currrnt password not correct. Meanwhile I am not getting any new messsges but open messages still appear in both accounts. Can you help me to revert to using saved PW’s?

All Replies (1)

david
david
  • Top 10 Contributor
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Just to clarify: the Primary Password is the optional password you enter when first starting Thunderbird before accessing the accounts. It has no relation to account passwords. Does that help? Otherwise, I am not understanding your issue. Thank you.

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