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XULRunner error popup; firefox auto-install

  • 1 reply
  • 0 have this problem
  • Last reply by cor-el

John Lilley
John Lilley
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I've been having this annoying popup about XULRunner encountering an error. From what I've read, XULRunner is a legacy integration with Firefox. Sure enough, I see Mozilla Firefox installed. But un-installing it doesn't help. Soon, it is re-installed, and the error comes back. I have a feeling that some application is using XULRunner and Firefox as a component, but I don't know what it could be. Is there any way to find out, and stop that application from installing Firefox and XULRunner? Or at least getting its problem fixed?

I've been having this annoying popup about XULRunner encountering an error. From what I've read, XULRunner is a legacy integration with Firefox. Sure enough, I see Mozilla Firefox installed. But un-installing it doesn't help. Soon, it is re-installed, and the error comes back. I have a feeling that some application is using XULRunner and Firefox as a component, but I don't know what it could be. Is there any way to find out, and stop that application from installing Firefox and XULRunner? Or at least getting its problem fixed?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files.

You need to reinstall Firefox and possibly remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

Reinstall Firefox:

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