This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot get my answer on how to fix outgoing email in Mozilla Thunderird!!

TEX SUN
TEX SUN
more options

Hello, I still have not gotten my answer on how to fix my outgoing emails with Thunderbird, I do not know how to configure it, I have tried many times watching YouTube vidoes, and nothing works!

I need over the telephone assistance or I will have to pay again to get it fixed, and now it has happened all over again. Also, there is a so-called Mozilla Thunderbird customer service phone number, which I do not know whether it is legitimate or a fraudulent phone number, it is (817) 406-3036. As far as I know there is no customer service number on your site, so this make me wary. 


                                                               Thank You,
                                                                D.S.
                                                                willowby4@yahoo.com
Hello, I still have not gotten my answer on how to fix my outgoing emails with Thunderbird, I do not know how to configure it, I have tried many times watching YouTube vidoes, and nothing works! I need over the telephone assistance or I will have to pay again to get it fixed, and now it has happened all over again. Also, there is a so-called Mozilla Thunderbird customer service phone number, which I do not know whether it is legitimate or a fraudulent phone number, it is (817) 406-3036. As far as I know there is no customer service number on your site, so this make me wary. Thank You, D.S. willowby4@yahoo.com

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

There is not, and never has been, phone, onsite or remote support for Thunderbird https://support.mozilla.org/en-US/kb/thunderbird-faq#w_where-can-i-get-help-with-using-thunderbird - be wary of anyone who approaches you.

You are already getting decent advice at https://support.mozilla.org/en-US/questions/1462611. But If you need paid support you should find and contact someone local, who has a solid reputation of providing support.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.