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Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2

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  • Last reply by Kiki

Connie Sutliff
Connie Sutliff
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Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2

I cannot use Firefox due to this error message. What do I do now?

Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2 I cannot use Firefox due to this error message. What do I do now?

All Replies (1)

Kiki
Kiki
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Hi Connie,

This is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix. You shouldn't lose any data if you download the full installer from our official source.

See also: https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions#w_xulrunner-error

Also, so sorry for taking a long time to get back here with an actual resolution. 🙏

Modified by Kiki

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