This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird sent mail is showing up as gibberish

  • 5 replies
  • 0 have this problem
  • Last reply by eric143

eric143
eric143
more options

Hello, I've been using thunderbird since 2013, and have never had as many issues as I have this year. I reinstalled Thunderbird (uninstalled with revo uninstaller so nothing stayed), and then installed the latest version fresh. This seemed to smooth out most of my issues, but I haven't been able to solve this one..

I use Thunderbird because I have multiple email accounts to monitor and like them all in one place. The latest problem that I am having is that my "sent" email is showing up as giberish (sometimes.. Not every email, and not always on the same account).

My system is Windows 11 Home 64-bit

I will attach a screen shot of: 1. My current version of Tbird 2. The email that displays in Tbird 3. The email that displays in Gmail

Thank you in advance! -Eric

Hello, I've been using thunderbird since 2013, and have never had as many issues as I have this year. I reinstalled Thunderbird (uninstalled with revo uninstaller so nothing stayed), and then installed the latest version fresh. This seemed to smooth out most of my issues, but I haven't been able to solve this one.. I use Thunderbird because I have multiple email accounts to monitor and like them all in one place. The latest problem that I am having is that my "sent" email is showing up as giberish (sometimes.. Not every email, and not always on the same account). My system is Windows 11 Home 64-bit I will attach a screen shot of: 1. My current version of Tbird 2. The email that displays in Tbird 3. The email that displays in Gmail Thank you in advance! -Eric
Attached screenshots

All Replies (5)

eric143
eric143 Question owner
more options

Sorry, I did not attach the Gmail Email screenshot. Here it is.

Thanks again!! -Eric

Helpful?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Right click the folder, select properties and then the repair button.

Helpful?

eric143
eric143 Question owner
more options

Sorry for the late reply. I know I've tried that before, but it seemed to work this time!

Thank you!!

Helpful?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

eric143 said
Sorry for the late reply. I know I've tried that before, but it seemed to work this time! Thank you!!

eric, did that repair stick permanently?

And if not, please update to 128.3.3 with Help > About and post your results here.

Helpful?

eric143
eric143 Question owner
more options

Hey Wayne, I've had to repair the folder a few times now. I will update my Thunderbird. Thanks again!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.