This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email accounts rejecting incoming mail

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by sfhowes

rchep
rchep
more options

I have 3 email accounts that have all worked OK until recently. 2 of the accounts have blocked receiving emails by asking for the password. When I enter the existing password, it is rejected. When I enter a new password, it is also rejected. Only the 3rd account continues to receive emails. All 3 of the accounts continue to to receive and send emails without any problems on my iPhone.

I have 3 email accounts that have all worked OK until recently. 2 of the accounts have blocked receiving emails by asking for the password. When I enter the existing password, it is rejected. When I enter a new password, it is also rejected. Only the 3rd account continues to receive emails. '''''All 3 of the accounts continue to to receive and send emails without any problems on my iPhone.'''''

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Who is the provider? Passwords might be rejected because the authentication method has changed. Try removing the entries for the affected accounts from Saved Passwords in Settings, restart TB, and see if the correct passwords are accepted.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.