This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't Save As, won't allow me to change the location of Downloads folder, doesn't prompt to Save...

more options

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt.

It was working fine until a few days ago (perhaps after an update, but I can't recall specifically), and then just stopped being able to save anything.

For example, right clicking on an image will bring up "Save As..." as an option, but when I choose that, nothing happens. No prompt to save, nor does the file appear anywhere.

When I choose "Save" as a pulldown on cloud XLSX files...similarly, nothing happens.

When I download something, Firefox is supposed to open up a prompt asking me where I want to save the file but that never opens...nor does the file download.

I am totally baffled.

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt. It was working fine until a few days ago (perhaps after an update, but I can't recall specifically), and then just stopped being able to save anything. For example, right clicking on an image will bring up "Save As..." as an option, but when I choose that, nothing happens. No prompt to save, nor does the file appear anywhere. When I choose "Save" as a pulldown on cloud XLSX files...similarly, nothing happens. When I download something, Firefox is supposed to open up a prompt asking me where I want to save the file but that never opens...nor does the file download. I am totally baffled.

All Replies (2)

more options

It seems this is an issue pertaining only to 130.0.1, as I on a hunch, rolled my install back to 130.0.0 and that restored my Save functionality. Hoping this is fixed soon in a future update.

Helpful?

more options

Interesting... Did you try Firefox in Troubleshoot Mode? What desktop? X11 or Wayland?

Try downloading Firefox from Mozilla, run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

No issues for me with my distro nor Mozilla version. see screenshot


Operating System: openSUSE Tumbleweed 20240923 KDE Plasma Version: 6.1.5 KDE Frameworks Version: 6.6.0 Qt Version: 6.7.2 Kernel Version: 6.10.11-1-default (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 5825U with Radeon Graphics Memory: 62.1 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: HP Product Name: HP ProBook 455 15.6 inch G9 Notebook PC

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.