This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox not fully loading hyperlinks in web pages, can't click on them

  • 2 replies
  • 0 have this problem
  • 3 views
  • Last reply by Catemaco

more options

Recently, when I load a web page in Firefox, it frequently doesn't load the hyperlinks. They just appear as plain text, and I can't click on them.

This doesn't happen in Chrome or Edge.

I'm using Firefox 115.15.0 ESR on one computer, and whatever the latest regular (non-ESR) version is on another. Both are Windows computers. It seems to happen more often if I start scrolling on the web page before it's fully loaded (but this wasn't a problem until a couple months ago).

If I reload the page, the hyperlinks usually work, but sometimes I have to reload twice.

This is the first thing that's ever made me think of switching to another browser since I started using Firefox years ago.

Any idea what's causing this and how I can fix it?

Recently, when I load a web page in Firefox, it frequently doesn't load the hyperlinks. They just appear as plain text, and I can't click on them. This doesn't happen in Chrome or Edge. I'm using Firefox 115.15.0 ESR on one computer, and whatever the latest regular (non-ESR) version is on another. Both are Windows computers. It seems to happen more often if I start scrolling on the web page before it's fully loaded (but this wasn't a problem until a couple months ago). If I reload the page, the hyperlinks usually work, but sometimes I have to reload twice. This is the first thing that's ever made me think of switching to another browser since I started using Firefox years ago. Any idea what's causing this and how I can fix it?

All Replies (2)

more options

Examples please. Steps to replicate and screenshots would be nice. What OS?

Helpful?

more options

Windows 10 and Windows 11. There's really nothing to show. I go to a web page, for example for our local radio station. They list several stories, and what should be links to various programs. I try to click on one of the links, and nothing happens. I try another link, and nothing happens. The link information that usually shows up at the bottom of Firefox doesn't display. But it not just one website, it has happened on many different ones. I just happen to go to the radio web page frequently.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.