as support told me to do, - here again this issue i have a email address connected to Thunderbird with outlook server and ( microsoft 365 outlook server) and msn mail address ( set as standard) but i also have a mail address connected for a own site online i made serif webplus software it was always working perfect,, till beginning september 2024 then i went VERY slow to get mail in mailbox i needed to ask to reseave 3-4 times and it took 5 to 10 minutes,, and after 19 september NOTHING came in again what ever i tryed - so i deleted all and install all again, i made all settings and firewall too - restarted but again nothing worked,, only sending worked with error that they send but not made a copy into the sendbox how can we fix the reseaving mail? i tryed many times to contact microsoft / outlook and mozilla/firefox but never got good easy understandable answers only links to some pages or forums i am no computer expert so some i do not understand or know where to find things, but i got 1 who answerd me and told me all should be the problem of the server company,, how and when can THEY fix the problem? or give me a refund for not able to use there services? answers please to konijn60@msn.com