THUNDERBIRD V102.15.1
My Thunderbird has suddenly become corrupted and I can't read my emails. I enclose a screenshot of a message which I am presently unable to delete.
Can anyone help please?
jack
All Replies (2)
click on the 'View' option to see the details, so you can check it out.
Click on 'Confirm security exception' - it gets added.
Certificates are visible in this place
- Settings > Privacy & Security
- Scroll to 'Security' section
- click on 'Manage Certificates'
It's possible your Anti-Virus is causing the pop up.
eg: deactivate Avast mail shield / stop scanning mail
Hi Toad-Hall, thank you so much for replying. You are correct, Norton 360 has updated itself this morning and when I searched it and disabled mail scanning my emails have appeared on my Win10 desktop PC. However, my Win11 laptop was unaffected but I have disabled it anyway now.
For info: Clicking on the 'Confirm security exception' did not get rid of the pop up. I could not find the Certificates in Win10 desktop. I also hopefully enclose 2 screenshots for info.
Best wishes, jack