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Not Responding/Activity Manager-Synchronization/# of Emails saved/etc (win10)

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  • Last reply by HY

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Few things:

TB frequently freezes, not responding. I assume it's due to huge file size and number of emails stored offline. Also, I often have to "repair folder" to the inbox because the message body is commonly just scrambled text or contains the message from a totally different email message or file attachments are missing, etc....

I'm using AOL, so I've accumulated about 50K emails in my account. I separated them by year, on the AOL server, in an attempt to reduce folder/file size(s). Doesn't appear to help, but doesn't make it worse. When I search for an email or sort by a column, it usually freezes for a few minutes up to a full lock up...

Also, no matter if the inbox is fully synched, the message at the bottom always seems to be "Downloading Message # out of 48,915" or whatever the new email count is at the time... After it completes the synch, I notice it starts over from "1 of " after some time.

Is there a max file/folder size that TB can handle for offline storage? Is there a way to increase the size? I don't want to delete emails as I need to reference years of archives on a regular basis. Do I completely delete (and data) and reinstall?

Thanks!

Few things: TB frequently freezes, not responding. I assume it's due to huge file size and number of emails stored offline. Also, I often have to "repair folder" to the inbox because the message body is commonly just scrambled text or contains the message from a totally different email message or file attachments are missing, etc....   I'm using AOL, so I've accumulated about 50K emails in my account. I separated them by year, on the AOL server, in an attempt to reduce folder/file size(s). Doesn't appear to help, but doesn't make it worse. When I search for an email or sort by a column, it usually freezes for a few minutes up to a full lock up... Also, no matter if the inbox is fully synched, the message at the bottom always seems to be "Downloading Message # out of 48,915" or whatever the new email count is at the time... After it completes the synch, I notice it starts over from "1 of " after some time. Is there a max file/folder size that TB can handle for offline storage? Is there a way to increase the size? I don't want to delete emails as I need to reference years of archives on a regular basis. Do I completely delete (and data) and reinstall? Thanks!

Modified by Wayne Mery

All Replies (2)

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Imap accounts? Or pop?

Please start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem change - better or worse?

Helpful?

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imap is the account.

I can't seem to get into safe mode without bitlocker code... regardless, i'm not feeling that's the issue. What i've read in this forum is that there's a file size limit to the storage and that's when it gets locked up. i think i'm at around 56gb in the "folder imap.aol-1.com".

C:\Users\......\AppData\Roaming\Thunderbird\Profiles\jyvzl4dw.default-release\ImapMail\imap.aol-1.com

I think the file is getting corrupted and that's why i have to keep repairing the folder.

What do you think safe mode in Win would do? How about troubleshoot in TB?

Thanks

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