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all messed up can't sign in to other sites

  • 2 replies
  • 0 have this problem
  • Last reply by Paul

Fester
Fester
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I need to talk to someone. If you can't do that I'm just switching browsers. Don't want to but I can't figure it out. [telephone number]

I need to talk to someone. If you can't do that I'm just switching browsers. Don't want to but I can't figure it out. [telephone number]

Modified by Paul

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

I am going to remove your telephone number from your question for your privacy and security as this is an open forum.

This is an issue that our developers are looking into. What is the full Firefox version number that you have installed?

Helpful?

Paul
Paul
  • Top 25 Contributor
  • Moderator
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We have resolved an issue with Google prompting users to ‘clear cookies and site data’ when logging in. A fix has been published, via Firefox remote settings that does not require a Firefox upgrade. Users will receive the update over the next 6hrs, if you would like to update immediately simply restart Firefox.

Note: The issue was related to CHIPS being enabled in Fx131, this feature has been temporarily disabled while we resolve the issues. Users who have disabled 'Allow Firefox to install and run studies' in Privacy & Security settings will need to enable to receive the update.

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