This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No menu or windows appear after clicking on Firefox for Mac

orlando_au
orlando_au
more options

I've tried uninstalling and re-installing the latest version for Mac. Firefox appears as open in the Dock but when double clicking to open, there is no menu bar or windows. When I right click on Firefox app, I click on "New Window" but still nothing appears.

I've tried uninstalling and re-installing the latest version for Mac. Firefox appears as open in the Dock but when double clicking to open, there is no menu bar or windows. When I right click on Firefox app, I click on "New Window" but still nothing appears.

All Replies (1)

orlando_au
orlando_au Question owner
more options

Hi, thank you for your reply. I've opened Firefox by pressing the Option button and I press Refresh Firefox. Firefox works normally, but after I quit and reopen without pressing the Option button, the top menu bar is dimmed and I try and click on "New Window" from the dock but nothing happens.

I've also tried installing U Block Origin and I still have the same problem.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.