This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

importing contacts from mac to windows 11

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by david

more options

I loaded thunderbird on my new computer with Windows 11. My old computer was a Mac. When I signed in on Thunderbird, my contacts were not there. Where are they? How do I get them on the new computer?

sign. I really only know the old Mac system so I need help with this on a new system.

thank you so much. susan

I loaded thunderbird on my new computer with Windows 11. My old computer was a Mac. When I signed in on Thunderbird, my contacts were not there. Where are they? How do I get them on the new computer? sign. I really only know the old Mac system so I need help with this on a new system. thank you so much. susan

All Replies (1)

more options

Is the mac still accessible? If so, can you locate the profile folder? normally, you can find it at help>troubleshootinginformation, scroll down to 'profile folder', click 'open folder' and the addressbook is named abook.sqlite. If you can find that and copy to external media, then on new PC, click tools>import>import a file, then select addressbook and then select sqlite and then locate and select your copied addressbook.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.