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Delete does not delete

  • 2 replies
  • 0 have this problem
  • Last reply by jeking1

jeking1
jeking1
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What I delete an email message on my phone, it disappears in my app. But when I check on my computer and in my old email app, the deleted message is still there.

I've checked in multiple email accounts and multiple messages.

Thanks Jim King

What I delete an email message on my phone, it disappears in my app. But when I check on my computer and in my old email app, the deleted message is still there. I've checked in multiple email accounts and multiple messages. Thanks Jim King

Chosen solution

That setting is set but I then found the correct setting. Settings > Account Settings > Fetching mail > When I delete a message It was set to Do not delete from server. I changed it to Delete from server

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All Replies (2)

Henry Thomas
Henry Thomas
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In Thunderbird, go to Settings > Account Settings and make sure "Synchronize messages" is enabled for all messages.

Helpful?

jeking1
jeking1 Question owner
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Chosen Solution

That setting is set but I then found the correct setting. Settings > Account Settings > Fetching mail > When I delete a message It was set to Do not delete from server. I changed it to Delete from server

Helpful?

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