This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No Picture and Sound while streaming on WOW TV

  • 3 replies
  • 0 have this problem
  • 2 views
  • Last reply by jonzn4SUSE

pe.pe
pe.pe
more options

Hi, i wanted to see a Movie on WOW TV but only have a blank Window in my Browser. This Problem is only with WOW TV. Amazon Prime and Netflix Stream works perfect. The Support from WOW TV has no solution for me. They only have one hint for me to use Chrome or Edge.

Regards Peter

Hi, i wanted to see a Movie on WOW TV but only have a blank Window in my Browser. This Problem is only with WOW TV. Amazon Prime and Netflix Stream works perfect. The Support from WOW TV has no solution for me. They only have one hint for me to use Chrome or Edge. Regards Peter
Attached screenshots

Modified by James

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What OS? What version of Firefox? Steps to replicate and provide a link. Do we have to login to replicate? Do you have the same issue with Firefox in Troubleshoot Mode?

Helpful?

pe.pe
pe.pe Question owner
more options

Win 10, FF Version 132.01 Troubleshoot Mode had the same Problem. It seemed because i disallowed all Cockies. After allowing necessary Cockies now all works fine.

Helpful?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Good work. Mark it as resolved and have a nice day.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.