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Save and fill payment methods is not working

scot.mcpherson
scot.mcpherson
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I have payment methods saved. On payment sites, I click on the CC# input box, and I am given the option to use one of my saved payments. I mouse-over payment choice, and it populates the input boxes with the correct information, however once I actually click the payment method, the payment method and all the input boxes are cleared of all contents. I am therefore forced to enter payment information each and every time I want to use it. The Fill Payment method isn't working.

I have reentered and verified the saved payment method several times.

I have payment methods saved. On payment sites, I click on the CC# input box, and I am given the option to use one of my saved payments. I mouse-over payment choice, and it populates the input boxes with the correct information, however once I actually click the payment method, the payment method and all the input boxes are cleared of all contents. I am therefore forced to enter payment information each and every time I want to use it. The Fill Payment method isn't working. I have reentered and verified the saved payment method several times.
Attached screenshots

All Replies (4)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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What country are you in? https://support.mozilla.org/en-US/kb/credit-card-autofill What OS?

Modified by jonzn4SUSE

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scot.mcpherson
scot.mcpherson Question owner
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USA and Linux Mint 22. I attached my system info

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Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

I am trying to track down the bug number, but I believe there is an issue with credit card autofill working on Linux (I have experienced it myself).

(Found it - https://bugzilla.mozilla.org/show_bug.cgi?id=1755786)

Modified by Paul

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scot.mcpherson
scot.mcpherson Question owner
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It worked fine on Linux Mint 21.3

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