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IN my VA news page when I click on a link it opens to a blank page

JW Plays
JW Plays
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When I click on a link in my gmail VA news letter it opens a Firefox page which is blank? Can you help?

When I click on a link in my gmail VA news letter it opens a Firefox page which is blank? Can you help?

All Replies (4)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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What version of Firefox? What OS? Post the links here to see if we can replicate the issue. Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

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JW Plays
JW Plays Question owner
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I opened firefox by clicking on the icon then opened my gmail, opened my VA news letter clicked on the link and it opened. That was great! So what do I have to do to make that work by opening it from my windows task bar?

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JW Plays
JW Plays Question owner
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I found that by disabling "ClearURLs" in the menu, Add=ons and themes solved my problem. Thanks

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Great. Those add-ons should always be the first thing you disable. Mark it as resolved and have a nice day.

Modified by jonzn4SUSE

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