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Adding an email account to newly installed Thunderbird

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  • 3 views
  • Last reply by david

Roger McFeeters
Roger McFeeters
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Thunderbird gives an error message when I try to add a second email address. It is a Charter Communications Spectrum email address. Checked and rechecked the email address and password. I called the Spectrum help line and verified I had the correct server, incoming port, outgoing port, SSL on. Do not know how to proceed to use this email address on Thunderbird.

Thunderbird gives an error message when I try to add a second email address. It is a Charter Communications Spectrum email address. Checked and rechecked the email address and password. I called the Spectrum help line and verified I had the correct server, incoming port, outgoing port, SSL on. Do not know how to proceed to use this email address on Thunderbird.

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david
david
  • Top 10 Contributor
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please post screenshot of incoming server settings pane and also of SMTP server settings pane. Thank you,

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