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Firefox cannot access the internet but other programs can, and all the steps in the help section don't help.

AnonymousUser
AnonymousUser
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When ever I open Firefox it says "unable to connect" but internet explorer can connect. This started yesturday. I had been online with firefox then I closed the window and ten minutes later when I tried to get back on it started this unable to connect.

This happened

Every time Firefox opened

I tried to open Firefox yesturday.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CPDTDF)

When ever I open Firefox it says "unable to connect" but internet explorer can connect. This started yesturday. I had been online with firefox then I closed the window and ten minutes later when I tried to get back on it started this unable to connect. == This happened == Every time Firefox opened == I tried to open Firefox yesturday. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CPDTDF)

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
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See https://support.mozilla.com/en-US/kb/Firefox+cannot+load+websites+but+other+programs+can