This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox not saving web pages.

  • 1 reply
  • 24 have this problem
  • 8 views
  • Last reply by Dandys

more options

Firefox doesn't seem to save anything I do. Like, normally, if you're playing a Flash game in the browser, close the tab and go do something else, then come back to that page, the game will load instantly. Or if you go to save an image from a webpage, it'll be saved instantly to your HD instead of having for the image to load all over again. As of the last few weeks, it's stopped doing that. Entire pages have to be reloaded every time I visit them and Firefox doesn't seem to remember anything I do. I'm not using private browsing, and when I click on history all my history is saved, but whenever I visit something in my history it has to load all over again. How can I fix this?

Firefox doesn't seem to save anything I do. Like, normally, if you're playing a Flash game in the browser, close the tab and go do something else, then come back to that page, the game will load instantly. Or if you go to save an image from a webpage, it'll be saved instantly to your HD instead of having for the image to load all over again. As of the last few weeks, it's stopped doing that. Entire pages have to be reloaded every time I visit them and Firefox doesn't seem to remember anything I do. I'm not using private browsing, and when I click on history all my history is saved, but whenever I visit something in my history it has to load all over again. How can I fix this?

All Replies (1)

more options

Reset download actions for all file types

To reset how all file types are handled by Firefox back to default:

  1.
     Open your profile folder:
         * (Firefox 3.5): See How do I find my profile?
         * (Firefox 3.6):
              1. At the top of the Firefox window the menu bar, click on the Help menu and select Troubleshooting Information. The Troubleshooting Information tab will open.
              2. Under Application Basics, click on Open Containing FolderShow in Finder. A window with your profile filesfolder will open. 
        1. At the top of the Firefox window the menu bar, click on the Help menuFirefox menu, go over to the Help menu (on Windows XP, click on the Help menu) and select Troubleshooting Information. The Troubleshooting Information tab will open.
        2. Under the Application Basics section, click on Open Containing FolderShow in Finder. A window with your profile filesfolder will open. 
  2. At the top of the Firefox window, click on the Firefox button (File menu in Windows XP) and then click ExitOn the menu bar, click on the Firefox menu and select Quit FirefoxAt the top of the Firefox window, click on the File menu and select QuitAt the top of the Firefox window, click on the File menu and select ExitOn the menu bar, click on the Firefox menu and select Quit FirefoxAt the top of the Firefox window, click on the File menu and select Quit.
  3. Rename the mimeTypes.rdf file to mimeTypes.rdf.old .
  4. Restart Firefox.