We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

If I have several open tabs and go back and forth they disappear

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by TXGuy

AnonymousUser
AnonymousUser
more options

When I move back and forth between websites, some pages disappear but may have video sound...no pic...

URL of affected sites

http://http://www.rachaelray.com/food_results.php?cID=1

When I move back and forth between websites, some pages disappear but may have video sound...no pic... == URL of affected sites == http://http://www.rachaelray.com/food_results.php?cID=1

All Replies (1)

TXGuy
TXGuy
more options

If you have RealPlayer Browser Record Plugin extension, disable/remove the RealPlayer Browser Record Plugin extension in the RealPlayer Preferences (RP: Tools > Preferences > Download & Recording) . Restart Firefox and test.

See Noah_SUMO's illustrated answer in this thread if the above is not clear: https://support.mozilla.com/en-US/forum/1/557689?

The RealPlayer Browser Record Plugin extension adds some extra features like saving media files.

Be sure not to get confused with the RealPlayer plugin (Tools > Add-ons > Plugins) that plays media files.

https://support.mozilla.com/en-US/forum/1/557689? http://support.mozilla.com/en-US/forum/1/459823 https://support.mozilla.com/en-US/forum/1/446905? https://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_parentId=472596 http://support.mozilla.com/en-US/forum/1/461211 http://support.mozilla.com/en-US/forum/1/376867

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems.

Other Issues: to correct security/stability issues

Update Java: your ver. 1.6.0.06; current ver. 1.6.0.20 (important security update 04-15-2010) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.

Install/Update Adobe Flash Player for Firefox: your ver. 10.0 r22; current ver. 10.0 r45 See: Updating Flash -download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -double-click on the Adobe Flash installer you just downloaded to install it -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1

  • NOTE: On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
  • NOTE for IE: Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.