This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

saving images

  • 5 replies
  • 4 have this problem
  • 3 views
  • Last reply by Morbus

more options

When I try to save an image, it defaults to saving a Firefox document. How do I get this fixed so I can save images?

This happened

Every time Firefox opened

== I noticed it yesterday.

When I try to save an image, it defaults to saving a Firefox document. How do I get this fixed so I can save images? == This happened == Every time Firefox opened == I noticed it yesterday.

All Replies (5)

more options

Hello John.

To save an image, you rightclick the image and select "Save Image As...". If doing that doesn't work, can you show me a screenshot of the window that pops up for you to save it where you want?

more options

I do use "Save Image As", and this is what I get.

more options

That is very weird.

Have you tried running Firefox in safe mod, without add-ons to see if that fixes the issue? Maybe some extension is causing trouble...

Or maybe a reinstall will fix it if the add-ons are ok.

more options

Reinstall worked. Thanx!

more options

Great to hear.