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the links in my hotmail are not responding when i click on them

  • 11 replies
  • 100 have this problem
  • 1 view
  • Last reply by Morbus

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in my hotmail inbox, when i click on the link of my email, it doesnt open up the message. in fact, none of the links that i click on the 'hotmail' page is working

URL of affected sites

http://hotmail.com

in my hotmail inbox, when i click on the link of my email, it doesnt open up the message. in fact, none of the links that i click on the 'hotmail' page is working == URL of affected sites == http://hotmail.com

All Replies (11)

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Hello Ashleigh.

It's either a hotmail problem (it won't work on other browsers if it is), or a browser problem. If it's the latter, you may be having a problem with some extension that is hindering your Firefox's normal behavior. Have you tried disabling all extensions (just to check), to see if Firefox goes back to normal?

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what do you mean by disabling the extensions? like which one and how do i go about doing it?

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Yes, me too. However seems to work fine in IE7. Only started about 3 days ago.

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Thanks for that but having disabled all extensions the problem still is still there

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Read this for how to troubleshoot extension problems:

http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes

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Ian, if the problem exists even in safe-mode, then it's an issue with Hotmail. Microsoft is known to deliberately make life harder for people who don't use their browser, so it would surprise me, to be honest.

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Thanks for info. As suggested tried it in safe mode and it worked. Cleared messages and restarted normally- guess what! It works again. Thanks for suggestion and fingers x'd it lasts.

Ian

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I have the same problem, how do i fix it?

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Please read the replies, Deb.

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I have read the replies, also followed your link. This happen to me last weekend as well.I cleaned cookies, and check mail in internet explorer. Hotmail worked again. I have tried everything this weekend when it happen again and can only work my hotmail in internet explorer. Soo what to do now?? I am feeling confused!

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Have tried disabling all add-ons? To do so, simply start Firefox in Safe Mode and disable all add-ons (extensions and plugins). If problem disappears, which it probably will, enable one add-on at a time until it reapears. Contact the problematic add-on's author for support.