This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes when I go to Facebook.com

more options

my firefox send a message like this : "Firefox.exe has encountered a problem and needs to close.We sorry for the inconvenience"....... why ?? and how to fix this problem ??

Operating system

windows XP

my firefox send a message like this : "Firefox.exe has encountered a problem and needs to close.We sorry for the inconvenience"....... why ?? and how to fix this problem ?? == Operating system == windows XP

All Replies (1)

more options

Locking this thread, so replies all go to the same place: https://support.mozilla.com/en-US/forum/1/672608