This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I play Farmville on Facebook and since changing to Firefox the "lag" time is unbelievably LONG...and I lose things in the process...tempted to go back to IE. Please help!

  • 5 replies
  • 149 have this problem
  • 1 view
  • Last reply by royalpei

more options

I play Farmville on Facebook and on Zynga.com and since changing from IE to Firefox it has SLOWED the process of time between "clicks" so dramatically that my gaming has been affected to the point that I am considering going back to IE...I don't want to do this but cannot understand why I am having this problem with a product that says it is so much better than IE??

This happened

Every time Firefox opened

== When I changed from IE to Firefox

I play Farmville on Facebook and on Zynga.com and since changing from IE to Firefox it has SLOWED the process of time between "clicks" so dramatically that my gaming has been affected to the point that I am considering going back to IE...I don't want to do this but cannot understand why I am having this problem with a product that says it is so much better than IE?? == This happened == Every time Firefox opened == When I changed from IE to Firefox

Chosen solution

Don't worry about it :)

Mozilla's knowledge base has a very comprehensive article about troublehsooting extensions and themes:

https://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes

I hope it helps. It's very detailed, so if you got this far, you should have little problem following it. I'm "here" if you need further help.

Read this answer in context 👍 2

All Replies (5)

more options

Hello Dara.

You may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

more options

Hi Morbus -

I am such a "novice" at all computer stuff...I don't even know what "add-ons" are!! Everything scares me....LOL. I am so scared of forum & chat rooms because they are people offering suggestions verbally and I don't know what to "do"... I have better luck with tech support giving me a written step by step process to follow or working with someone over the telephone. It's all so discouraging! I appreciate your advice/help & then I think I become a "burden" to the people who do try to help....so if you choose not to continue I understand.

more options

Chosen Solution

Don't worry about it :)

Mozilla's knowledge base has a very comprehensive article about troublehsooting extensions and themes:

https://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes

I hope it helps. It's very detailed, so if you got this far, you should have little problem following it. I'm "here" if you need further help.

more options

Interesting..I can load zynga games however my gift friends list remains empty. However if I use explorer its there. Oh please help I love firefox!

more options

I LOVE FIREFOX, it was working perfectly for FRONTIERVILLE until I updated to 4.0 . Now the lag time is terrible and I am forced to use Safari, which I do not care for- PLEASE HELP.