This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After downloading some photos sent from a Black Berry I received a "bad request" notification when trying to log into my gmail account. All other websites work fine. I removed Firefox and downloaded it again with the same result. I did a complete scan

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

more options

After downloading some photos sent from a Black Berry I received a "bad request" notification when trying to log into my gmail account. All other websites work fine. I removed Firefox and downloaded it again with the same result. I did a complete scan and no problems showed up. I can use Explorer to access gmail with no problems. I'm mystified.

I downloaded photos sent from a Black Berry

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 1.1.4322; .NET CLR 3.5.30729; .NET CLR 3.0.30618)

After downloading some photos sent from a Black Berry I received a "bad request" notification when trying to log into my gmail account. All other websites work fine. I removed Firefox and downloaded it again with the same result. I did a complete scan and no problems showed up. I can use Explorer to access gmail with no problems. I'm mystified. == I downloaded photos sent from a Black Berry == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 1.1.4322; .NET CLR 3.5.30729; .NET CLR 3.0.30618)

All Replies (1)

more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems