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Why is Firefox crashing when I am playing You Tube favorites playlists and other You Tube videos?

  • 8 replies
  • 3 have this problem
  • 18 views
  • Last reply by cor-el

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Lately within the last 2-3 weeks I have had a lot of crashes on my computer when I am running Firefox version 3.6.3 and trying to watch You Tube videos. It seems to only crash when I am on You Tube. It crashes even quicker when I am on Internet Explorer or Google Chrome. I have installed the latest version of Adobe Flashplayer recently. I never had trouble watching You Tube videos until recently. The You Tube site will open, I sign in, and then I go to my subscriptions or favorites and select a video. It will begin to play, get a minute or so in, and then I get the error message that it's crashed.

Crash ID(s)

ID: 0fbb30ce-0fdd-4423-9aa3-3f8fe2100528 Signature: cabac_mb_skip

Lately within the last 2-3 weeks I have had a lot of crashes on my computer when I am running Firefox version 3.6.3 and trying to watch You Tube videos. It seems to only crash when I am on You Tube. It crashes even quicker when I am on Internet Explorer or Google Chrome. I have installed the latest version of Adobe Flashplayer recently. I never had trouble watching You Tube videos until recently. The You Tube site will open, I sign in, and then I go to my subscriptions or favorites and select a video. It will begin to play, get a minute or so in, and then I get the error message that it's crashed. == Crash ID(s) == ID: 0fbb30ce-0fdd-4423-9aa3-3f8fe2100528 Signature: cabac_mb_skip

All Replies (8)

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That is a problem with the Flash plugin. Try to uninstall and reinstall Flash. Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE) Flash Player 10: http://get.adobe.com/flashplayer/

See also Flash Plugin - Keep it up to date and troubleshoot problems and Install the Flash plugin to view videos, animations and games

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Thank you for your response. I uninstalled and reinstalled Flash 10 plugin, restarted the computer and then went to watch a you tube video, and it crashed again. So that didn't work. Do you have any other suggestions that might fix it?

Thank you for your help!

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Try to disable the hardware acceleration in the Flash plugin. See Fix common audio and video issues

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I am not sure I did this right. This is what I did: right-mouse clicked on the desktop, whent to properties, went to display properties, went to settings, clicked on advanced tab, and then clicked on troubleshooting tab. There I drug the hardware acceleration slider to the left to disable it, clicked ok twice as directed, restarted the computer and then I couldn't get firefox to open at all, but I went to internet explorer and got on you tube and tried to watch a video, but it crashed again.

So I don't think that worked. I couldn't figure out how to disable hardware acceleration in the Flash plugin, but did it on the desktop instead. Are there different steps I need to take to accomplish this?

Thank you!

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You need to do that via the Flash Player settings site: http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

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Well, I for sure disabled the hardware acceleration in the Flash plug-in, but unfortunately the you tube video crashed again.

It's being rather pesky, isn't it?

Anything else to try? I'm game!

Thanks again.

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To everyone who responded to me: Thank you for your help. As it turns out, my power supply inside the computer was on its way out and eventually died, and had to be replaced. So it was a hardware problem I was having that was affecting viewing the you tube videos. Now that the power supply is replaced, I have no more problems with watching you tube videos.

Thanks again!