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firefox crashes when i open it i think bc its trying to restore tabs, but it doesnt even get far enough for me to say dont restore tabs. help ???

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  • Last reply by cor-el

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firefox crashes upon starting, i think because its trying to restore tabs, but it doesnt even get far enough for me to say dont restore the tabs before it crashes. is there a way to make firefox start up without restoring the tabs? i cant get the crash id or troubelshooting information bc firefox wont stay open long enough to do so.

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; Trident/4.0; SearchToolbar 1.1; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; msn OptimizedIE8;ENUS)

firefox crashes upon starting, i think because its trying to restore tabs, but it doesnt even get far enough for me to say dont restore the tabs before it crashes. is there a way to make firefox start up without restoring the tabs? i cant get the crash id or troubelshooting information bc firefox wont stay open long enough to do so. == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; Trident/4.0; SearchToolbar 1.1; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; msn OptimizedIE8;ENUS)

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Delete sessionstore.js in the Profile Folder

Help > Troubleshooting Information > Open Containing folder - see also Use the Troubleshooting Information page to help fix Firefox issues --- Set the pref browser.sessionstore.max_resumed_crashes to 0 on the about:config page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox. See https://wiki.mozilla.org/Session_Restore#Preferences http://kb.mozillazine.org/Browser.sessionstore.max_resumed_crashes

See also http://kb.mozillazine.org/Session_Restore#Firefox_keeps_crashing_after_restoring_a_session

To open the about:config page, type about:config in the location (address) bar and press the Enter key, just like you type the url of a website to open a website. If you see a warning then you can confirm that you want to access that page.