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Emailing via the "contact us" item on a website doesn't work and leads to a constant stream of 'untitled' pages going acroos the screen so that i have to reboot to stop it

JamesClossick
JamesClossick
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If i click on 'contact us' on a website or try to click on an email address given in a website i don't get taken to my email page (windows live) but get a stream of 'untitled' pages going across the bar at the top. I can't usually close these down and usually have to reboot. Anyone know how to fix this? It's always done it. I'm a windows 7 user.

This happened

Every time Firefox opened

== it's always done it

If i click on 'contact us' on a website or try to click on an email address given in a website i don't get taken to my email page (windows live) but get a stream of 'untitled' pages going across the bar at the top. I can't usually close these down and usually have to reboot. Anyone know how to fix this? It's always done it. I'm a windows 7 user. == This happened == Every time Firefox opened == it's always done it

Chosen solution

You can look at the network.protocol-handler.external.mailto prefs on the about:config page. If network.protocol-handler.external.mailto prefs are user set (bold) then right-click and Reset them to the default value.

You can also try to change the network.protocol-handler.warn-external.mailt pref to true. --- To open the about:config page, type about:config in the location (address) bar and press the Enter key, just like you type the url of a website to open a website. If you see a warning then you can confirm that you want to access that page.

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All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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What program do you have set for Content Type "mailto" in Applications? http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+...

JamesClossick
JamesClossick Question owner
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Thanks for responding. Under mail to it says: windows live mail (default)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can look at the network.protocol-handler.external.mailto prefs on the about:config page. If network.protocol-handler.external.mailto prefs are user set (bold) then right-click and Reset them to the default value.

You can also try to change the network.protocol-handler.warn-external.mailt pref to true. --- To open the about:config page, type about:config in the location (address) bar and press the Enter key, just like you type the url of a website to open a website. If you see a warning then you can confirm that you want to access that page.