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How do you fix an unresponsive add-ons window?

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Whenever the add-ons window is opened, the window itself can be streached and moved, and although everything inside the window will highlight normally with mouse-over, a click inside the window closes the window, preventing me from using the add-ons whatsoever. My question is this: how do I fix this? I have already done a clean un-install, which worked for about 30 seconds. Firefox itself doesn't crash, but the add-ons window closes.

Whenever the add-ons window is opened, the window itself can be streached and moved, and although everything inside the window will highlight normally with mouse-over, a click inside the window closes the window, preventing me from using the add-ons whatsoever. My question is this: how do I fix this? I have already done a clean un-install, which worked for about 30 seconds. Firefox itself doesn't crash, but the add-ons window closes.

All Replies (5)

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Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

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Thank you for responding so quickly, I appreciate it, and NO, I just tried it, and in safe mode it works just fine. However, I have un-installed and re-installed firefox twice, the second time clearing data, as well, in case that was doing it, but it wasn't. As I said, safe mode does not have this problem. thank you for helping.

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Since it's ok in the Firefox SafeMode, you need to troubleshoot your extensions to figure out which one is causing that lockup of the Addons window. http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

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i am useing facebook game and when i play it tell me that it crashed what can i do to stop it

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Hi everyone

I have the same problem with Mozilla Firefox 3.6.6, but in my case the problem isn't solved when starting in safe-mode. I then tried Firefox Portable Edition 3.6.6. And there the Add-on window is closed automatically too. Isn't that strange?

Hope you have a solution for my problem