This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After downloading I don´t get an icon to drag into Application folder

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

more options

I am downloading Firefox onto a new MacBook Pro. Download is fine, but then I don´t get a Firefox icon to drag into the Applications folder. It looks more like a hard drive and will not stay in the Applications folder. What am I doing wrong - in simple language please?

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.21.11 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

I am downloading Firefox onto a new MacBook Pro. Download is fine, but then I don´t get a Firefox icon to drag into the Applications folder. It looks more like a hard drive and will not stay in the Applications folder. What am I doing wrong - in simple language please? == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.21.11 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

All Replies (1)

more options