Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not access my gmail and I would like this for a homepage.

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

Firefox is stuck redirecting over and over, when trying to access my gmail acct. Other bookmarks work fine. IE accesses gmail fine

This happened

Every time Firefox opened

== about 5 days ago

Firefox is stuck redirecting over and over, when trying to access my gmail acct. Other bookmarks work fine. IE accesses gmail fine == This happened == Every time Firefox opened == about 5 days ago

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems