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When i try to add DownloadHelper it comes up with unexpected installation error review the error console log for more details - 203, how to it check the log and how do i fix this problem?

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6 have this problem
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Last reply by TXGuy

14 years ago

AnonymousUser

6/13/10, 1:06 AM

Issue

I have another kind of problem with Firefox

Description

When i tried to install DownloadHelper this happened Firefox could not install the file at

https://addons.mozilla.org/en-US/firefox/downloads/latest/3006/addon-3006-latest.xpi?src=addondetail

because: Unexpected installation error Review the Error Console log for more details. -203 , how do i check the log and how do i resolve this problem? thank you

This happened

Just once or twice

today

Troubleshooting information

 Application Basics

       Name
       Firefox

       Version
       3.6.3

       Profile Directory

         Open Containing Folder

       Installed Plugins

         about:plugins

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

ID

       Ask Toolbar for Firefox
       2.1.0.5
       true

       AVG Safe Search
       9.0.0.783
       true
       {3f963a5b-e555-4543-90e2-c3908898db71}

       Java Console
       6.0.17
       true

       Microsoft .NET Framework Assistant
       1.1
       true
       {20a82645-c095-46ed-80e3-08825760534b}

       BitDefender Antiphishing Toolbar
       2.0
       true
       FFToolbar@bitdefender.com

 Modified Preferences

     Name

     Value

       accessibility.typeaheadfind.flashBar
       0

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage_override.mstone
       rv:1.9.2.3

       extensions.lastAppVersion
       3.6.3

       general.useragent.extra.microsoftdotnet
       (.NET CLR 3.5.30729)

       network.cookie.prefsMigrated
       true

       places.last_vacuum
       1276351876

       print.print_printer
       HP Photosmart D5300 series

       print.printer_HP_Photosmart_D5300_series.print_bgcolor
       false

       print.printer_HP_Photosmart_D5300_series.print_bgimages
       false

       print.printer_HP_Photosmart_D5300_series.print_command

       print.printer_HP_Photosmart_D5300_series.print_downloadfonts
       false

       print.printer_HP_Photosmart_D5300_series.print_edge_bottom
       0

       print.printer_HP_Photosmart_D5300_series.print_edge_left
       0

       print.printer_HP_Photosmart_D5300_series.print_edge_right
       0

       print.printer_HP_Photosmart_D5300_series.print_edge_top
       0

       print.printer_HP_Photosmart_D5300_series.print_evenpages
       true

       print.printer_HP_Photosmart_D5300_series.print_footercenter

       print.printer_HP_Photosmart_D5300_series.print_footerleft
       &PT

       print.printer_HP_Photosmart_D5300_series.print_footerright
       &D

       print.printer_HP_Photosmart_D5300_series.print_headercenter

       print.printer_HP_Photosmart_D5300_series.print_headerleft
       &T

       print.printer_HP_Photosmart_D5300_series.print_headerright
       &U

       print.printer_HP_Photosmart_D5300_series.print_in_color
       true

       print.printer_HP_Photosmart_D5300_series.print_margin_bottom
       0.5

       print.printer_HP_Photosmart_D5300_series.print_margin_left
       0.5

       print.printer_HP_Photosmart_D5300_series.print_margin_right
       0.5

       print.printer_HP_Photosmart_D5300_series.print_margin_top
       0.5

       print.printer_HP_Photosmart_D5300_series.print_oddpages
       true

       print.printer_HP_Photosmart_D5300_series.print_orientation
       0

       print.printer_HP_Photosmart_D5300_series.print_pagedelay
       500

       print.printer_HP_Photosmart_D5300_series.print_paper_data
       9

       print.printer_HP_Photosmart_D5300_series.print_paper_height
       11.00

       print.printer_HP_Photosmart_D5300_series.print_paper_size_type
       0

       print.printer_HP_Photosmart_D5300_series.print_paper_size_unit
       1

       print.printer_HP_Photosmart_D5300_series.print_paper_width
       8.50

       print.printer_HP_Photosmart_D5300_series.print_reversed
       false

       print.printer_HP_Photosmart_D5300_series.print_scaling
       1.00

       print.printer_HP_Photosmart_D5300_series.print_shrink_to_fit
       true

       print.printer_HP_Photosmart_D5300_series.print_to_file
       false

       print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_bottom
       0

       print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_left
       0

       print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_right
       0

       print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_top
       0

       privacy.sanitize.migrateFx3Prefs
       true

       security.warn_viewing_mixed
       false

Firefox version

3.6.3

Operating system

Windows Vista

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

Plugins installed

-npdivxplayerplugin
Default Plug-in
Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
NPRuntime Script Plug-in Library for Java(TM) Deploy
6.0.12.732
RealPlayer(tm) LiveConnect-Enabled Plug-In
RealJukebox Netscape Plugin
Shockwave Flash 10.0 r45
Adobe Shockwave for Director Netscape plug-in, version 11.5
iTunes Detector Plug-in
DivX Web Player version 2.0.0.254
GEPlugin
4.0.50524.0
Office Live Update v1.4
NPWLPG
Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
RealPlayer(tm) HTML5VideoShim Plug-In
Google Update
Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

== Issue == I have another kind of problem with Firefox == Description == When i tried to install DownloadHelper this happened Firefox could not install the file at https://addons.mozilla.org/en-US/firefox/downloads/latest/3006/addon-3006-latest.xpi?src=addondetail because: Unexpected installation error Review the Error Console log for more details. -203 , how do i check the log and how do i resolve this problem? thank you == This happened == Just once or twice == today == == Troubleshooting information == Application Basics Name Firefox Version 3.6.3 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Ask Toolbar for Firefox 2.1.0.5 true AVG Safe Search 9.0.0.783 true {3f963a5b-e555-4543-90e2-c3908898db71} Java Console 6.0.17 true Microsoft .NET Framework Assistant 1.1 true {20a82645-c095-46ed-80e3-08825760534b} BitDefender Antiphishing Toolbar 2.0 true FFToolbar@bitdefender.com Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.places.smartBookmarksVersion 2 browser.startup.homepage_override.mstone rv:1.9.2.3 extensions.lastAppVersion 3.6.3 general.useragent.extra.microsoftdotnet (.NET CLR 3.5.30729) network.cookie.prefsMigrated true places.last_vacuum 1276351876 print.print_printer HP Photosmart D5300 series print.printer_HP_Photosmart_D5300_series.print_bgcolor false print.printer_HP_Photosmart_D5300_series.print_bgimages false print.printer_HP_Photosmart_D5300_series.print_command print.printer_HP_Photosmart_D5300_series.print_downloadfonts false print.printer_HP_Photosmart_D5300_series.print_edge_bottom 0 print.printer_HP_Photosmart_D5300_series.print_edge_left 0 print.printer_HP_Photosmart_D5300_series.print_edge_right 0 print.printer_HP_Photosmart_D5300_series.print_edge_top 0 print.printer_HP_Photosmart_D5300_series.print_evenpages true print.printer_HP_Photosmart_D5300_series.print_footercenter print.printer_HP_Photosmart_D5300_series.print_footerleft &PT print.printer_HP_Photosmart_D5300_series.print_footerright &D print.printer_HP_Photosmart_D5300_series.print_headercenter print.printer_HP_Photosmart_D5300_series.print_headerleft &T print.printer_HP_Photosmart_D5300_series.print_headerright &U print.printer_HP_Photosmart_D5300_series.print_in_color true print.printer_HP_Photosmart_D5300_series.print_margin_bottom 0.5 print.printer_HP_Photosmart_D5300_series.print_margin_left 0.5 print.printer_HP_Photosmart_D5300_series.print_margin_right 0.5 print.printer_HP_Photosmart_D5300_series.print_margin_top 0.5 print.printer_HP_Photosmart_D5300_series.print_oddpages true print.printer_HP_Photosmart_D5300_series.print_orientation 0 print.printer_HP_Photosmart_D5300_series.print_pagedelay 500 print.printer_HP_Photosmart_D5300_series.print_paper_data 9 print.printer_HP_Photosmart_D5300_series.print_paper_height 11.00 print.printer_HP_Photosmart_D5300_series.print_paper_size_type 0 print.printer_HP_Photosmart_D5300_series.print_paper_size_unit 1 print.printer_HP_Photosmart_D5300_series.print_paper_width 8.50 print.printer_HP_Photosmart_D5300_series.print_reversed false print.printer_HP_Photosmart_D5300_series.print_scaling 1.00 print.printer_HP_Photosmart_D5300_series.print_shrink_to_fit true print.printer_HP_Photosmart_D5300_series.print_to_file false print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_bottom 0 print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_left 0 print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_right 0 print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_top 0 privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false == Firefox version == 3.6.3 == Operating system == Windows Vista == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729) == Plugins installed == *-npdivxplayerplugin *Default Plug-in *Adobe PDF Plug-In For Firefox and Netscape "9.3.2" *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. *NPRuntime Script Plug-in Library for Java(TM) Deploy *6.0.12.732 *RealPlayer(tm) LiveConnect-Enabled Plug-In *RealJukebox Netscape Plugin *Shockwave Flash 10.0 r45 *Adobe Shockwave for Director Netscape plug-in, version 11.5 *iTunes Detector Plug-in *DivX Web Player version 2.0.0.254 *GEPlugin *4.0.50524.0 *Office Live Update v1.4 *NPWLPG *Windows Presentation Foundation (WPF) plug-in for Mozilla browsers *RealPlayer(tm) HTML5VideoShim Plug-In *Google Update *Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Answer 1 · 2010-06-13 01:06:38

TXGuy

6/13/10, 2:40 AM

See: https://support.mozilla.com/en-US/kb/Unexpected+installation+error+-203+when+installing+add-ons http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox#Unexpected_installation_error_-203

Also see: http://support.mozilla.com/en-US/kb/Profiles#How_to_find_your_profile http://kb.mozillazine.org/Show_hidden_files_and_folders

Answer 2 · 2010-06-13 01:06:38

AnonymousUser Question owner

7/3/10, 8:25 PM

And especially when I try to install LastPass

Answer 3 · 2010-06-13 01:06:38

AnonymousUser Question owner

7/3/10, 11:42 PM

Mark Leary:

As TXGuy posted above:

See: https://support.mozilla.com/en-US/kb/Unexpected+installation+error+-203+when+installing+add-ons http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox#Unexpected_installation_error_-203

Also see: http://support.mozilla.com/en-US/kb/Profiles#How_to_find_your_profile http://kb.mozillazine.org/Show_hidden_files_and_folders

Answer 4 · 2010-06-13 01:06:38

AnonymousUser Question owner

7/6/10, 11:59 PM

Firefox could not install the file at

https://addons.mozilla.org/en-US/firefox/downloads/latest/3006/addon-3006-latest.xpi?src=addondetail

because: Download error -228

OS = Ubuntu Lucid x64, I'm trying to install Video DownloadHelper last 2 days

Answer 5 · 2010-06-13 01:06:38

AnonymousUser Question owner

7/7/10, 2:29 AM

Mark Leary: Post a new question - unbelievable lack of information in your post "And especially when I try to install LastPass". Can't read your mind!

Jacques: Post a new question - different error message. OP was error -203, yours error -228

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When i try to add DownloadHelper it comes up with unexpected installation error review the error console log for more details - 203, how to it check the log and how do i fix this problem?

Issue

Description

This happened

today

Troubleshooting information

Firefox version

Operating system

User Agent

Plugins installed

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When i try to add DownloadHelper it comes up with unexpected installation error review the error console log for more details - 203, how to it check the log and how do i fix this problem?

Issue

Description

This happened

today

Troubleshooting information

Firefox version

Operating system

User Agent

Plugins installed

All Replies (5)