Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I stop www.ask.com from opening when I start foxfire

  • 1 reply
  • 26 have this problem
  • 8 views
  • Last reply by TXGuy

AnonymousUser
AnonymousUser
more options

I get www.ask.com and second I get my homepage

This happened

Every time Firefox opened

== on the first opening

I get www.ask.com and second I get my homepage == This happened == Every time Firefox opened == on the first opening

Chosen solution

Step 1. You can check if you have any of these from "Fun Web Products" installed: Control Panel > Add or Remove Programs: Ask.com Bar,My Search Bar,MyWay Speed Bar,My Web Search Bar,Fun Web Products Easy Installer See: http://www.safer-networking.com/removemywebsearch.php PC Hell: My Web Search Removal Instructions http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3

Step 2. You may need to change a preference to reset your default URL/location bar search provider: -Enter about:config in the address/URL bar and press the Enter key -If you see a warning, accept it (Promise that you will be careful) -Filter = keyword.url -Below the Filter, right-click on keyword.URL and choose "Reset" -Restart Firefox (File > Restart Firefox) See: http://kb.mozillazine.org/Keyword.url

Step 3. You may need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol. See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page

Read this answer in context 👍 0

All Replies (1)

TXGuy
TXGuy
more options

Chosen Solution

Step 1. You can check if you have any of these from "Fun Web Products" installed: Control Panel > Add or Remove Programs: Ask.com Bar,My Search Bar,MyWay Speed Bar,My Web Search Bar,Fun Web Products Easy Installer See: http://www.safer-networking.com/removemywebsearch.php PC Hell: My Web Search Removal Instructions http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3

Step 2. You may need to change a preference to reset your default URL/location bar search provider: -Enter about:config in the address/URL bar and press the Enter key -If you see a warning, accept it (Promise that you will be careful) -Filter = keyword.url -Below the Filter, right-click on keyword.URL and choose "Reset" -Restart Firefox (File > Restart Firefox) See: http://kb.mozillazine.org/Keyword.url

Step 3. You may need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol. See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page