This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

repeating empty tabs, crashing

more options

I tried to click on a website's email link and all of a sudden FIREFOX went crazy, loading in hundreds of empty tabs. I quit FIRE FOX by going into Microsoft word and accessing Force Quit Application from there and then force quit FIREFOX. I couldn't access force quit unless in a different program. Then I went back to FIREFOX and same thing happened, over and over. I cleared my cache for today, the whole day, but it didn't help. what do I do. I am a MAC user with OS 10.5.8 and am using FIREFOX Ver. 3.6.3

This happened

Every time Firefox opened

== I tried to use email link on a website

I tried to click on a website's email link and all of a sudden FIREFOX went crazy, loading in hundreds of empty tabs. I quit FIRE FOX by going into Microsoft word and accessing Force Quit Application from there and then force quit FIREFOX. I couldn't access force quit unless in a different program. Then I went back to FIREFOX and same thing happened, over and over. I cleared my cache for today, the whole day, but it didn't help. what do I do. I am a MAC user with OS 10.5.8 and am using FIREFOX Ver. 3.6.3 == This happened == Every time Firefox opened == I tried to use email link on a website

All Replies (1)

more options

What program do you have selected for handing "mailto" Content Type? Can't be Firefox, or you'll have that problem.

http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+...