This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

3.6.4 isn't working properly for me. I want to go back to 3.6.3 how?

  • 1 reply
  • 0 have this problem
  • 6 views
  • Last reply by Morbus

more options
Locked by Moderator as a duplicate/re-post. Please continue the discussion in this thread: [tiki-view_forum_thread.php?comments_parentId=703768&forumId=1] Thanks - c

Issue

Firefox is having problems with certain web sites

Description

Application errors on some pages of the hattrick site--possibly due to addons?. IE works fine But desperatly need addon info today-so can i just roll back to old version for the moment?

URL of affected sites

http://hattrick.org

Troubleshooting information

 Application Basics
       Name
       Firefox
       Version
       3.6.4
       Profile Directory
         Open Containing Folder
       Installed Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Adblock Plus
       1.2
       true
        
       Alltid Hattrick Statistics
       2.6.1
       true
        
       DAEMON Tools Toolbar
       1.0.0.5
       true
       DTToolbar@toolbarnet.com
       FoxTrick
       0.5.1.3
       true
       {9d1f059c-cada-4111-9696-41a62d64e3ba}
       Microsoft .NET Framework Assistant
       1.2.1
       true
       {20a82645-c095-46ed-80e3-08825760534b}
       PsicoTSI Terminus Edition
       1.0.18
       false
       {7E77F5DF-8022-40e3-9122-F03DEBEFC43B}
       FastestFox
       4.1.5
       true
       smarterwiki@wikiatic.com
       Java Quick Starter
       1.0
       true
       jqs@sun.com
       Java Console
       6.0.20
       true
        
       Hattrick LiveFox
       1.3.5
       true
       {99999999-73df-4e76-b66c-87d3db104b03}
 Modified Preferences
     Name
     Value
       accessibility.typeaheadfind.flashBar
       0
       browser.history_expire_days.mirror
       180
       browser.places.importBookmarksHTML
       false
       browser.places.importDefaults
       false
       browser.places.leftPaneFolderId
       -1
       browser.places.migratePostDataAnnotations
       false
       browser.places.smartBookmarksVersion
       2
       browser.places.updateRecentTagsUri
       false
       browser.startup.homepage
       http://www.hattrick.org/
       browser.startup.homepage_override.mstone
       rv:1.9.2.4
       dom.max_script_run_time
       0
       extensions.lastAppVersion
       3.6.4
       general.useragent.extra.microsoftdotnet
       ( .NET CLR 3.5.30729)
       general.useragent.extra.zencast
       general.useragent.locale
       en-US
       network.cookie.prefsMigrated
       true
       network.dns.disableIPv6
       true
       network.dnsCacheEntries
       200
       network.dnsCacheExpiration
       8640
       network.http.connect.timeout
       60
       network.http.max-connections
       48
       network.http.max-connections-per-server
       16
       network.http.max-persistent-connections-per-proxy
       12
       network.http.max-persistent-connections-per-server
       8
       network.http.pipelining
       true
       network.http.proxy.pipelining
       true
       places.last_vacuum
       1273616296
       print.print_printer
       Canon iX4000
       print.printer_Canon_iX4000.print_bgcolor
       false
       print.printer_Canon_iX4000.print_bgimages
       false
       print.printer_Canon_iX4000.print_command
       print.printer_Canon_iX4000.print_downloadfonts
       false
       print.printer_Canon_iX4000.print_edge_bottom
       0
       print.printer_Canon_iX4000.print_edge_left
       0
       print.printer_Canon_iX4000.print_edge_right
       0
       print.printer_Canon_iX4000.print_edge_top
       0
       print.printer_Canon_iX4000.print_evenpages
       true
       print.printer_Canon_iX4000.print_footercenter
       print.printer_Canon_iX4000.print_footerleft
       &PT
       print.printer_Canon_iX4000.print_footerright
       &D
       print.printer_Canon_iX4000.print_headercenter
       print.printer_Canon_iX4000.print_headerleft
       &T
       print.printer_Canon_iX4000.print_headerright
       &U
       print.printer_Canon_iX4000.print_in_color
       true
       print.printer_Canon_iX4000.print_margin_bottom
       0.5
       print.printer_Canon_iX4000.print_margin_left
       0.5
       print.printer_Canon_iX4000.print_margin_right
       0.5
       print.printer_Canon_iX4000.print_margin_top
       0.5
       print.printer_Canon_iX4000.print_oddpages
       true
       print.printer_Canon_iX4000.print_orientation
       0
       print.printer_Canon_iX4000.print_pagedelay
       500
       print.printer_Canon_iX4000.print_paper_data
       9
       print.printer_Canon_iX4000.print_paper_height
       11.00
       print.printer_Canon_iX4000.print_paper_size_type
       0
       print.printer_Canon_iX4000.print_paper_size_unit
       1
       print.printer_Canon_iX4000.print_paper_width
       8.50
       print.printer_Canon_iX4000.print_reversed
       false
       print.printer_Canon_iX4000.print_scaling
       1.00
       print.printer_Canon_iX4000.print_shrink_to_fit
       true
       print.printer_Canon_iX4000.print_to_file
       false
       print.printer_Canon_iX4000.print_unwriteable_margin_bottom
       0
       print.printer_Canon_iX4000.print_unwriteable_margin_left
       0
       print.printer_Canon_iX4000.print_unwriteable_margin_right
       0
       print.printer_Canon_iX4000.print_unwriteable_margin_top
       0
       privacy.clearOnShutdown.cookies
       false
       privacy.clearOnShutdown.history
       false
       privacy.cpd.cookies
       false
       privacy.cpd.downloads
       false
       privacy.cpd.history
       false
       privacy.item.history
       false
       privacy.popups.showBrowserMessage
       false
       privacy.sanitize.migrateFx3Prefs
       true
       security.warn_viewing_mixed
       false

Firefox version

3.6.4

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4 ( .NET CLR 3.5.30729)

Plugins installed

  • -6.0.12.1483
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Office Plugin for Netscape Navigator
  • np-mswmp
  • Image Control Plugin for viewing images on Ancestry.com. Version 1.0.0.1
  • npdivxplayerplugin
  • DivX Web Player version 1.4.0.233
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 1.7.0069.3
  • Adobe PDF Plug-In For Firefox and Netscape
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • iTunes Detector Plug-in
  • DivX® Content Upload Plugin
  • 3.0.50106.0
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
<blockquote>Locked by Moderator as a duplicate/re-post. Please continue the discussion in this thread: [tiki-view_forum_thread.php?comments_parentId=703768&forumId=1] Thanks - c</blockquote> == Issue == Firefox is having problems with certain web sites == Description == Application errors on some pages of the hattrick site--possibly due to addons?. IE works fine But desperatly need addon info today-so can i just roll back to old version for the moment? == URL of affected sites == http://hattrick.org == Troubleshooting information == Application Basics Name Firefox Version 3.6.4 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Adblock Plus 1.2 true Alltid Hattrick Statistics 2.6.1 true DAEMON Tools Toolbar 1.0.0.5 true DTToolbar@toolbarnet.com FoxTrick 0.5.1.3 true {9d1f059c-cada-4111-9696-41a62d64e3ba} Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b} PsicoTSI Terminus Edition 1.0.18 false {7E77F5DF-8022-40e3-9122-F03DEBEFC43B} FastestFox 4.1.5 true smarterwiki@wikiatic.com Java Quick Starter 1.0 true jqs@sun.com Java Console 6.0.20 true Hattrick LiveFox 1.3.5 true {99999999-73df-4e76-b66c-87d3db104b03} Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.places.importBookmarksHTML false browser.places.importDefaults false browser.places.leftPaneFolderId -1 browser.places.migratePostDataAnnotations false browser.places.smartBookmarksVersion 2 browser.places.updateRecentTagsUri false browser.startup.homepage http://www.hattrick.org/ browser.startup.homepage_override.mstone rv:1.9.2.4 dom.max_script_run_time 0 extensions.lastAppVersion 3.6.4 general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729) general.useragent.extra.zencast general.useragent.locale en-US network.cookie.prefsMigrated true network.dns.disableIPv6 true network.dnsCacheEntries 200 network.dnsCacheExpiration 8640 network.http.connect.timeout 60 network.http.max-connections 48 network.http.max-connections-per-server 16 network.http.max-persistent-connections-per-proxy 12 network.http.max-persistent-connections-per-server 8 network.http.pipelining true network.http.proxy.pipelining true places.last_vacuum 1273616296 print.print_printer Canon iX4000 print.printer_Canon_iX4000.print_bgcolor false print.printer_Canon_iX4000.print_bgimages false print.printer_Canon_iX4000.print_command print.printer_Canon_iX4000.print_downloadfonts false print.printer_Canon_iX4000.print_edge_bottom 0 print.printer_Canon_iX4000.print_edge_left 0 print.printer_Canon_iX4000.print_edge_right 0 print.printer_Canon_iX4000.print_edge_top 0 print.printer_Canon_iX4000.print_evenpages true print.printer_Canon_iX4000.print_footercenter print.printer_Canon_iX4000.print_footerleft &PT print.printer_Canon_iX4000.print_footerright &D print.printer_Canon_iX4000.print_headercenter print.printer_Canon_iX4000.print_headerleft &T print.printer_Canon_iX4000.print_headerright &U print.printer_Canon_iX4000.print_in_color true print.printer_Canon_iX4000.print_margin_bottom 0.5 print.printer_Canon_iX4000.print_margin_left 0.5 print.printer_Canon_iX4000.print_margin_right 0.5 print.printer_Canon_iX4000.print_margin_top 0.5 print.printer_Canon_iX4000.print_oddpages true print.printer_Canon_iX4000.print_orientation 0 print.printer_Canon_iX4000.print_pagedelay 500 print.printer_Canon_iX4000.print_paper_data 9 print.printer_Canon_iX4000.print_paper_height 11.00 print.printer_Canon_iX4000.print_paper_size_type 0 print.printer_Canon_iX4000.print_paper_size_unit 1 print.printer_Canon_iX4000.print_paper_width 8.50 print.printer_Canon_iX4000.print_reversed false print.printer_Canon_iX4000.print_scaling 1.00 print.printer_Canon_iX4000.print_shrink_to_fit true print.printer_Canon_iX4000.print_to_file false print.printer_Canon_iX4000.print_unwriteable_margin_bottom 0 print.printer_Canon_iX4000.print_unwriteable_margin_left 0 print.printer_Canon_iX4000.print_unwriteable_margin_right 0 print.printer_Canon_iX4000.print_unwriteable_margin_top 0 privacy.clearOnShutdown.cookies false privacy.clearOnShutdown.history false privacy.cpd.cookies false privacy.cpd.downloads false privacy.cpd.history false privacy.item.history false privacy.popups.showBrowserMessage false privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false == Firefox version == 3.6.4 == Operating system == Windows XP == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4 ( .NET CLR 3.5.30729) == Plugins installed == *-6.0.12.1483 *RealPlayer(tm) LiveConnect-Enabled Plug-In *RealJukebox Netscape Plugin *Office Plugin for Netscape Navigator *np-mswmp *Image Control Plugin for viewing images on Ancestry.com. Version 1.0.0.1 *npdivxplayerplugin *DivX Web Player version 1.4.0.233 *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. *1.7.0069.3 *Adobe PDF Plug-In For Firefox and Netscape *Adobe Shockwave for Director Netscape plug-in, version 11.0 *NPRuntime Script Plug-in Library for Java(TM) Deploy *Default Plug-in *Shockwave Flash 10.1 r53 *iTunes Detector Plug-in *DivX® Content Upload Plugin *3.0.50106.0 *Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers *Npdsplay dll *DRM Store Netscape Plugin *DRM Netscape Network Object

All Replies (1)

more options

Hello Andrew.

You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.