This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won't allow me to download its latest version

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
more options

When I click to download I'm told that my computer doesn't meet the minimum requirements to run this version. It appears that I meet all the minimum requirements, though.

I have:

Windows XP SP 2 37 GB harddrive Pentium (R)2.40 Ghz 256 MB ram

What am I missing here?

When I click to download I'm told that my computer doesn't meet the minimum requirements to run this version. It appears that I meet all the minimum requirements, though. I have: Windows XP SP 2 37 GB harddrive Pentium (R)2.40 Ghz 256 MB ram What am I missing here?

All Replies (3)

Morbus
Morbus
more options

Hello Chad.

I can't be certain, but it's probably that you don't have Windows XP service pack 3 installed.

AnonymousUser
AnonymousUser Question owner
more options

I looked into updating to SP3 and it's way too much software to download for what it's worth. I hope this isn't my only option. The system requirements for Firefox shows no mention of any service packs needed..

Any other ideas?

Thanks

Morbus
Morbus
more options

It's true Chad, there are no mentions, which kind of puzzles me too... Can you please show me a screenshot of the message that appears?

If you need help taking the screenshot, see: http://www.microsoft.com/windowsxp/using/setup/tips/screenshot.mspx

Please save the image in as much quality as possible (don't save in bmp please!!!). If you need to circumvent the 200KB file size limit here you can try using an external image hosting service (like http://imageshack.us/ ) and posting the link here.