This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is my history blank?

  • 2 replies
  • 58 have this problem
  • 2 views
  • Last reply by wunderwood

AnonymousUser
AnonymousUser
more options

My history has stopped working, and no longer shows or keeps the sites I have seen in either the recent history or show all history and stays blank. The address bar is unaffected though. What is wrong and how do I fix it?

My history has stopped working, and no longer shows or keeps the sites I have seen in either the recent history or show all history and stays blank. The address bar is unaffected though. What is wrong and how do I fix it?

All Replies (2)

JYOuyang
JYOuyang
more options

You might have a damaged Places.sqlite file which stores the bookmarks and history. Try Export Firefox bookmarks to an HTML file to back up or transfer bookmarks and then removing Places.sqlite from your profile folder.

More detailed instructions here: http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

wunderwood
wunderwood
more options

SOLVED. I tried the above solution (or one similar to it) and it didn't help. But I think there's a fix. It appears that this is a problem with the Google toolbar AutoFill.

http://support.mozilla.com/en-US/questions/778005