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Sites that involve video or pictures, such as youtube or even modzilla.com won't load correctly.

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

AnonymousUser
AnonymousUser
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I am trying to download the new firefox, but each time I get it I get a message that says it can't identify the integrity of the download, so it tries again, but then it "finishes" and just hangs there, not actually downloading. I can't view images on pages, I've made sure to check that I'm on basic page style and have run it in safe mode and disabled all add ons. I don't know what else to do.

I am trying to download the new firefox, but each time I get it I get a message that says it can't identify the integrity of the download, so it tries again, but then it "finishes" and just hangs there, not actually downloading. I can't view images on pages, I've made sure to check that I'm on basic page style and have run it in safe mode and disabled all add ons. I don't know what else to do.

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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Try to download a full version here: http://www.mozilla.com/firefox/all.html

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox. You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work. Do not forget to re-enable the scanning in your anti-virus software after you are finished with downloading and installing. .......... See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)

AnonymousUser
AnonymousUser Question owner
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I tried all that, but no luck. I'm having problems with all internet browsers, so there might be something wrong with my computer. Thanks for trying.