We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when i load a page i get "server not found", when i click retry it loads properly, what can i do to have firefox load page first time

  • 1 reply
  • 4 have this problem
  • 9 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

When i load a page it often tells me "server not found". When i click on retry most of the time it works. How do i fix it so that it works the first time.

This happened

Every time Firefox opened

== a couple months ago

When i load a page it often tells me "server not found". When i click on retry most of the time it works. How do i fix it so that it works the first time. == This happened == Every time Firefox opened == a couple months ago

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You either have an extension that causes that issue or some security software (firewall) is causing a delay.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Also make sure that Firefox gets full unrestricted access to the internet. See Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls