This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Last two automatic updates have version problems - Firefox fails to run.

more options

I just accepted the automatic update. Now when I try to run firefox I get: > firefox Error: Platform version '1.9.2.4' is not compatible with minVersion >= 1.9.2.6 maxVersion

I just accepted the automatic update. Now when I try to run firefox I get: > firefox Error: Platform version '1.9.2.4' is not compatible with minVersion >= 1.9.2.6 maxVersion

All Replies (2)

more options

RHEL has it's own version of XULrunner causing this error.

more options

I have the same problem, but y OS is Windows XP