This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to update adobe. Not getting any "allow" bar on page after pressing installation bar. Where is the "allow" bar?

  • 1 reply
  • 55 have this problem
  • 2 views
  • Last reply by TXGuy

more options

Trying to update adobe.Instructions say I should see an "allow" bar pop up when I try to accept the update. I'm not getting any bars popping up and can't proceed with adobe updating.

This happened

Every time Firefox opened

Trying to update adobe.Instructions say I should see an "allow" bar pop up when I try to accept the update. I'm not getting any bars popping up and can't proceed with adobe updating. == This happened == Every time Firefox opened

Chosen solution

The instructions on the Adobe site are out-of-date and apply to older versions of Firefox. Since your Adobe Reader plugin is up-to-date, I assume that you are trying to update Flash, though you did not specify which Adobe product. Us the instructions below.

Install/Update Adobe Flash Player for _: your ver. 10.0 r32; current ver. 10.1 r53 (important security update 2010-06-10) Check your version here: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

The instructions on the Adobe site are out-of-date and apply to older versions of Firefox. Since your Adobe Reader plugin is up-to-date, I assume that you are trying to update Flash, though you did not specify which Adobe product. Us the instructions below.

Install/Update Adobe Flash Player for _: your ver. 10.0 r32; current ver. 10.1 r53 (important security update 2010-06-10) Check your version here: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1