This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox does not send a crash report.

AnonymousUser
AnonymousUser
more options

Mac OS 10.6.3 Firefox 3.6.7 Firefox does not send an error report after it crashes. It crashes consistently when accessing certain pages when Shockwave Flash 10.1 r53 10.1.53.64 is enabled, but never sends a crash report.

This happened

Every time Firefox opened

== I noticed the problem in early July 2010 after upgrading Shockwave.

Mac OS 10.6.3 Firefox 3.6.7 Firefox does not send an error report after it crashes. It crashes consistently when accessing certain pages when Shockwave Flash 10.1 r53 10.1.53.64 is enabled, but never sends a crash report. == This happened == Every time Firefox opened == I noticed the problem in early July 2010 after upgrading Shockwave.

All Replies (1)

AnonymousUser
AnonymousUser Question owner
more options

More information:

Firefox produces a crash file, but does not send it.

There are 19 July 2010 reports in /Users/me/Library/Logs/DiagnosticReports/ including 5 from today.

A plist file was created or modified at the same time that the as the last crash report. It contains OS and Firefox versions.

The directory /Users/tvd/Library/Application Support/Firefox/Crash Reports/pending is empty. The permission are 700. I am the owner.

The last report submitted was Mar 4, 2010: tail -1 /Users/me/Library/Application\ Support/Firefox/Crash\ Reports/submit.log [Thu Mar 4 22:03:14 2010] Crash report submitted successfully