This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I open a website other than Google, the page pretends to reload after loading and then does not fully load.

  • 2 replies
  • 3 have this problem
  • 20 views
  • Last reply by Moses

more options

In both Firefox 3.6 and Firefox 4.0 when I open pages such as wincustomize.com, as soon as the page loads, the page goes blank as if it is reloading. However, although the URL of the website stays the same, and the page seems to continue working, the page never loads. However, when I open pages such as Google.com, the page opens as normal. Also, if i stop the pages loading after it is almost finished, then it does not switch pages. How can I fix this?

This happened

Every time Firefox opened

A week ago

User Agent

Mozilla/5.0 (Windows; Windows NT 5.1; en-US; rv:2.0b2pre) Gecko/20100707 Minefield/4.0b2pre ( .NET CLR 3.5.30729)

In both Firefox 3.6 and Firefox 4.0 when I open pages such as wincustomize.com, as soon as the page loads, the page goes blank as if it is reloading. However, although the URL of the website stays the same, and the page seems to continue working, the page never loads. However, when I open pages such as Google.com, the page opens as normal. Also, if i stop the pages loading after it is almost finished, then it does not switch pages. How can I fix this? == This happened == Every time Firefox opened == A week ago == == User Agent == Mozilla/5.0 (Windows; Windows NT 5.1; en-US; rv:2.0b2pre) Gecko/20100707 Minefield/4.0b2pre ( .NET CLR 3.5.30729)

All Replies (2)

more options

Try clearing your cache and cookies.

  1. Open the Tools menu, then select Clear Recent History... .
  2. In the Time Range to clear: drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now .

Also try creating a new profile by going to Managing Profiles

more options