This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have down-loaded firefox (Windows XP) but when I click on the firefox icon my system reports that windows cannot find the software?

  • 1 reply
  • 0 have this problem
  • 23 views
  • Last reply by cor-el

more options

I have "automatically" down-loaded firefox (Windows XP) but when I click on the firefox icon my system reports that windows cannot find the software? The message is that "Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe". Help!

I have "automatically" down-loaded firefox (Windows XP) but when I click on the firefox icon my system reports that windows cannot find the software? The message is that "Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe". Help!

All Replies (1)

more options

Can be caused by malware. See this thread: /forum/1/725968