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Custom Persona does not display after updating Firefox!

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

AnonymousUser
AnonymousUser
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Issue

I have another kind of problem with Firefox

Description

I just updated Firefox, and my custom persona is no longer displaying properly. If I change to another persona from Mozilla it will display it just fine, and I can even see my custom persona when I mouse over the button that you would use to select it. But as soon as I move the mouse away or click to select it, it reverts to the previous persona. What can I do about this?

This happened

Every time Firefox opened

As soon as I updated yesterday

Troubleshooting information

  Application Basics
        Name         Firefox
        Version         3.6.6
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig

  Extensions
        Name
        Version
        Enabled
        ID
        Adblock Plus         1.2.1         true          
        Adblock Plus: Element Hiding Helper         1.0.6         true         elemhidehelper@adblockplus.org
        AVG Safe Search         9.0.0.825         true         {3f963a5b-e555-4543-90e2-c3908898db71}
        AVG Security Toolbar         4.504.019.002         true         avg@igeared
        Boston Red Sox Toolbar         2.7.1.3         true          
        CoolPreviews         3.1.0625         false          
        Download Statusbar         0.9.7         true          
        Fanhouse Toolbar         5.69.1.3215         true         {9b0d1426-453e-4c5e-b6ba-181dca55454c}
        Flashblock         1.5.13         false         {3d7eb24f-2740-49df-8937-200b1cc08f8a}
        FoxTab         1.3         false          
        Glasser         3.5.2         false         glasser@sixxgate.com
        Java Console         6.0.16         true          
        Java Quick Starter         1.0         false         jqs@sun.com
        Microsoft .NET Framework Assistant         1.2.1         true         {20a82645-c095-46ed-80e3-08825760534b}
        MultirowBookmarksToolbar         4.9         true          
        Personas         1.5.3         true         personas@christopher.beard
        RealPlayer Browser Record Plugin         1.0         true          
        SkipScreen         0.4.7amo         true         SkipScreen@SkipScreen
        Stop-or-Reload Button         0.2.2         true         {61D0D7AF-4FF6-476a-B68F-6531F613A6D8}
        WeatherBug         2.0.0.4         true         {3EC9C995-8072-4fc0-953E-4F30620D17F3}
        Xsticky-Tool         1.3.2         false         Xsticky-StickyNotes@xsticky.com
        Yahoo! Toolbar         2.1.2.20100119091315         true         {635abd67-4fe9-1b23-4f01-e679fa7484c1}
        Adobe DLM (powered by getPlus(R))         1.6.2.63         true          

  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days.mirror         180
        browser.places.importBookmarksHTML         false
        browser.places.smartBookmarksVersion         2
        browser.startup.homepage_override.mstone         rv:1.9.2.6
        browser.tabs.loadInBackground         false
        dom.event.contextmenu.enabled         false
        extensions.lastAppVersion         3.6.6
        general.useragent.extra.microsoftdotnet         ( .NET CLR 3.5.30729)
        keyword.URL         http://us.yhs.search.yahoo.com/avg/search?fr=yhs-avgb&type=yahoo_avg_hs2-tb-web_us&p=
        network.cookie.prefsMigrated         true
        network.protocol-handler.warn-external.dnupdate         false
        places.last_vacuum         1279495794
        print.print_printer         Send To OneNote 2007
        print.printer_Microsoft_XPS_Document_Writer.print_bgcolor         false
        print.printer_Microsoft_XPS_Document_Writer.print_bgimages         false
        print.printer_Microsoft_XPS_Document_Writer.print_command
        print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts         false
        print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom         0
        print.printer_Microsoft_XPS_Document_Writer.print_edge_left         0
        print.printer_Microsoft_XPS_Document_Writer.print_edge_right         0
        print.printer_Microsoft_XPS_Document_Writer.print_edge_top         0
        print.printer_Microsoft_XPS_Document_Writer.print_evenpages         true
        print.printer_Microsoft_XPS_Document_Writer.print_footercenter
        print.printer_Microsoft_XPS_Document_Writer.print_footerleft         &PT
        print.printer_Microsoft_XPS_Document_Writer.print_footerright         &D
        print.printer_Microsoft_XPS_Document_Writer.print_headercenter
        print.printer_Microsoft_XPS_Document_Writer.print_headerleft         &T
        print.printer_Microsoft_XPS_Document_Writer.print_headerright         &U
        print.printer_Microsoft_XPS_Document_Writer.print_in_color         true
        print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom         0.5
        print.printer_Microsoft_XPS_Document_Writer.print_margin_left         0.5
        print.printer_Microsoft_XPS_Document_Writer.print_margin_right         0.5
        print.printer_Microsoft_XPS_Document_Writer.print_margin_top         0.5
        print.printer_Microsoft_XPS_Document_Writer.print_oddpages         true
        print.printer_Microsoft_XPS_Document_Writer.print_orientation         0
        print.printer_Microsoft_XPS_Document_Writer.print_pagedelay         500
        print.printer_Microsoft_XPS_Document_Writer.print_paper_data         1
        print.printer_Microsoft_XPS_Document_Writer.print_paper_height         11.00
        print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type         0
        print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit         0
        print.printer_Microsoft_XPS_Document_Writer.print_paper_width         8.50
        print.printer_Microsoft_XPS_Document_Writer.print_reversed         false
        print.printer_Microsoft_XPS_Document_Writer.print_scaling         1.00
        print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit         true
        print.printer_Microsoft_XPS_Document_Writer.print_to_file         false
        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom         0
        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left         0
        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right         0
        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top         0
        print.printer_Send_To_OneNote_2007.print_bgcolor         false
        print.printer_Send_To_OneNote_2007.print_bgimages         false
        print.printer_Send_To_OneNote_2007.print_command
        print.printer_Send_To_OneNote_2007.print_downloadfonts         false
        print.printer_Send_To_OneNote_2007.print_edge_bottom         0
        print.printer_Send_To_OneNote_2007.print_edge_left         0
        print.printer_Send_To_OneNote_2007.print_edge_right         0
        print.printer_Send_To_OneNote_2007.print_edge_top         0
        print.printer_Send_To_OneNote_2007.print_evenpages         true
        print.printer_Send_To_OneNote_2007.print_footercenter
        print.printer_Send_To_OneNote_2007.print_footerleft         &PT
        print.printer_Send_To_OneNote_2007.print_footerright         &D
        print.printer_Send_To_OneNote_2007.print_headercenter
        print.printer_Send_To_OneNote_2007.print_headerleft         &T
        print.printer_Send_To_OneNote_2007.print_headerright         &U
        print.printer_Send_To_OneNote_2007.print_in_color         true
        print.printer_Send_To_OneNote_2007.print_margin_bottom         0.5
        print.printer_Send_To_OneNote_2007.print_margin_left         0.5
        print.printer_Send_To_OneNote_2007.print_margin_right         0.5
        print.printer_Send_To_OneNote_2007.print_margin_top         0.5
        print.printer_Send_To_OneNote_2007.print_oddpages         true
        print.printer_Send_To_OneNote_2007.print_orientation         0
        print.printer_Send_To_OneNote_2007.print_pagedelay         500
        print.printer_Send_To_OneNote_2007.print_paper_data         1
        print.printer_Send_To_OneNote_2007.print_paper_height         11.00
        print.printer_Send_To_OneNote_2007.print_paper_size_type         0
        print.printer_Send_To_OneNote_2007.print_paper_size_unit         0
        print.printer_Send_To_OneNote_2007.print_paper_width         8.50
        print.printer_Send_To_OneNote_2007.print_reversed         false
        print.printer_Send_To_OneNote_2007.print_scaling         1.00
        print.printer_Send_To_OneNote_2007.print_shrink_to_fit         true
        print.printer_Send_To_OneNote_2007.print_to_file         false
        print.printer_Send_To_OneNote_2007.print_unwriteable_margin_bottom         0
        print.printer_Send_To_OneNote_2007.print_unwriteable_margin_left         0
        print.printer_Send_To_OneNote_2007.print_unwriteable_margin_right         0
        print.printer_Send_To_OneNote_2007.print_unwriteable_margin_top         0
        privacy.sanitize.migrateFx3Prefs         true
        security.disable_button.openDeviceManager         false
        security.warn_viewing_mixed         false

Firefox version

3.6.6

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729)

Plugins installed

  • -getplusplusadobe16263
  • npdnu
  • npdnupdater2
  • Adobe PDF Plug-In For Firefox and Netscape
  • 6.0.12.448
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Default Plug-in
  • Google Update
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • GEPlugin
  • 3.0.50106.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
== Issue == I have another kind of problem with Firefox == Description == I just updated Firefox, and my custom persona is no longer displaying properly. If I change to another persona from Mozilla it will display it just fine, and I can even see my custom persona when I mouse over the button that you would use to select it. But as soon as I move the mouse away or click to select it, it reverts to the previous persona. What can I do about this? == This happened == Every time Firefox opened == As soon as I updated yesterday == == Troubleshooting information == Application Basics Name Firefox Version 3.6.6 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Adblock Plus 1.2.1 true Adblock Plus: Element Hiding Helper 1.0.6 true elemhidehelper@adblockplus.org AVG Safe Search 9.0.0.825 true {3f963a5b-e555-4543-90e2-c3908898db71} AVG Security Toolbar 4.504.019.002 true avg@igeared Boston Red Sox Toolbar 2.7.1.3 true CoolPreviews 3.1.0625 false Download Statusbar 0.9.7 true Fanhouse Toolbar 5.69.1.3215 true {9b0d1426-453e-4c5e-b6ba-181dca55454c} Flashblock 1.5.13 false {3d7eb24f-2740-49df-8937-200b1cc08f8a} FoxTab 1.3 false Glasser 3.5.2 false glasser@sixxgate.com Java Console 6.0.16 true Java Quick Starter 1.0 false jqs@sun.com Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b} MultirowBookmarksToolbar 4.9 true Personas 1.5.3 true personas@christopher.beard RealPlayer Browser Record Plugin 1.0 true SkipScreen 0.4.7amo true SkipScreen@SkipScreen Stop-or-Reload Button 0.2.2 true {61D0D7AF-4FF6-476a-B68F-6531F613A6D8} WeatherBug 2.0.0.4 true {3EC9C995-8072-4fc0-953E-4F30620D17F3} Xsticky-Tool 1.3.2 false Xsticky-StickyNotes@xsticky.com Yahoo! Toolbar 2.1.2.20100119091315 true {635abd67-4fe9-1b23-4f01-e679fa7484c1} Adobe DLM (powered by getPlus(R)) 1.6.2.63 true Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.places.importBookmarksHTML false browser.places.smartBookmarksVersion 2 browser.startup.homepage_override.mstone rv:1.9.2.6 browser.tabs.loadInBackground false dom.event.contextmenu.enabled false extensions.lastAppVersion 3.6.6 general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729) keyword.URL http://us.yhs.search.yahoo.com/avg/search?fr=yhs-avgb&type=yahoo_avg_hs2-tb-web_us&p= network.cookie.prefsMigrated true network.protocol-handler.warn-external.dnupdate false places.last_vacuum 1279495794 print.print_printer Send To OneNote 2007 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor false print.printer_Microsoft_XPS_Document_Writer.print_bgimages false print.printer_Microsoft_XPS_Document_Writer.print_command print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts false print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages true print.printer_Microsoft_XPS_Document_Writer.print_footercenter print.printer_Microsoft_XPS_Document_Writer.print_footerleft &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter print.printer_Microsoft_XPS_Document_Writer.print_headerleft &T print.printer_Microsoft_XPS_Document_Writer.print_headerright &U print.printer_Microsoft_XPS_Document_Writer.print_in_color true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages true print.printer_Microsoft_XPS_Document_Writer.print_orientation 0 print.printer_Microsoft_XPS_Document_Writer.print_pagedelay 500 print.printer_Microsoft_XPS_Document_Writer.print_paper_data 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width 8.50 print.printer_Microsoft_XPS_Document_Writer.print_reversed false print.printer_Microsoft_XPS_Document_Writer.print_scaling 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit true print.printer_Microsoft_XPS_Document_Writer.print_to_file false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top 0 print.printer_Send_To_OneNote_2007.print_bgcolor false print.printer_Send_To_OneNote_2007.print_bgimages false print.printer_Send_To_OneNote_2007.print_command print.printer_Send_To_OneNote_2007.print_downloadfonts false print.printer_Send_To_OneNote_2007.print_edge_bottom 0 print.printer_Send_To_OneNote_2007.print_edge_left 0 print.printer_Send_To_OneNote_2007.print_edge_right 0 print.printer_Send_To_OneNote_2007.print_edge_top 0 print.printer_Send_To_OneNote_2007.print_evenpages true print.printer_Send_To_OneNote_2007.print_footercenter print.printer_Send_To_OneNote_2007.print_footerleft &PT print.printer_Send_To_OneNote_2007.print_footerright &D print.printer_Send_To_OneNote_2007.print_headercenter print.printer_Send_To_OneNote_2007.print_headerleft &T print.printer_Send_To_OneNote_2007.print_headerright &U print.printer_Send_To_OneNote_2007.print_in_color true print.printer_Send_To_OneNote_2007.print_margin_bottom 0.5 print.printer_Send_To_OneNote_2007.print_margin_left 0.5 print.printer_Send_To_OneNote_2007.print_margin_right 0.5 print.printer_Send_To_OneNote_2007.print_margin_top 0.5 print.printer_Send_To_OneNote_2007.print_oddpages true print.printer_Send_To_OneNote_2007.print_orientation 0 print.printer_Send_To_OneNote_2007.print_pagedelay 500 print.printer_Send_To_OneNote_2007.print_paper_data 1 print.printer_Send_To_OneNote_2007.print_paper_height 11.00 print.printer_Send_To_OneNote_2007.print_paper_size_type 0 print.printer_Send_To_OneNote_2007.print_paper_size_unit 0 print.printer_Send_To_OneNote_2007.print_paper_width 8.50 print.printer_Send_To_OneNote_2007.print_reversed false print.printer_Send_To_OneNote_2007.print_scaling 1.00 print.printer_Send_To_OneNote_2007.print_shrink_to_fit true print.printer_Send_To_OneNote_2007.print_to_file false print.printer_Send_To_OneNote_2007.print_unwriteable_margin_bottom 0 print.printer_Send_To_OneNote_2007.print_unwriteable_margin_left 0 print.printer_Send_To_OneNote_2007.print_unwriteable_margin_right 0 print.printer_Send_To_OneNote_2007.print_unwriteable_margin_top 0 privacy.sanitize.migrateFx3Prefs true security.disable_button.openDeviceManager false security.warn_viewing_mixed false == Firefox version == 3.6.6 == Operating system == Windows XP == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729) == Plugins installed == *-getplusplusadobe16263 *npdnu *npdnupdater2 *Adobe PDF Plug-In For Firefox and Netscape *6.0.12.448 *RealPlayer(tm) LiveConnect-Enabled Plug-In *RealJukebox Netscape Plugin *Default Plug-in *Google Update *Adobe Shockwave for Director Netscape plug-in, version 11.5 *GEPlugin *3.0.50106.0 *Windows Presentation Foundation (WPF) plug-in for Mozilla browsers *Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. *Npdsplay dll *DRM Store Netscape Plugin *DRM Netscape Network Object

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the Personas extension.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems