This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

User names are not remembered in Facebook

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

more options

I reloaded my entire operating system after having to clear everything off. Now that I am up and running again, I'm not able to see saved user names, though saved passwords are present. Specifically this applies to my account in Facebook. Am I missing a setting completely?

I reloaded my entire operating system after having to clear everything off. Now that I am up and running again, I'm not able to see saved user names, though saved passwords are present. Specifically this applies to my account in Facebook. Am I missing a setting completely?

All Replies (1)

more options

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox? If the latter happens then you have a problem with cookies that are not kept or the file that stores the cookies is corrupted. Such details are stored in a cookie.

  • The selection of websites remembering you and automatically log you in is stored in a cookie.
  • You must allow that cookie: Tools > Options > Privacy > Cookies: "Exceptions"
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"